Privacy Policy

Information We Collect

We collect information that you voluntarily provide to us when you register for our wellness programs, complete assessment forms, participate in our activities, or communicate with our team. This information helps us create personalized wellness experiences that honor your individual needs and preferences.

Personal information may include your name, contact details, emergency contact information, wellness goals, activity preferences, and any health considerations you choose to share with us to ensure safe participation in our nature-based programs. We also collect information about your program participation and progress to help track your wellness journey and improve our services.

When you visit our website, we may automatically collect certain technical information such as your IP address, browser type, device information, and usage patterns to improve our website functionality and user experience.

How We Use Your Information

Your personal information is used primarily to provide you with exceptional wellness services and support. We use this information to design and customize your wellness program, communicate with you about activities and schedules, ensure your safety during outdoor programs, and provide ongoing support for your wellness goals.

We may also use your information to improve our programs based on participant feedback and outcomes, conduct research to enhance our understanding of nature-based wellness for mature adults, and communicate with you about program updates, wellness tips, and community events that may interest you.

Your contact information allows us to send you important program communications, safety information, and emergency notifications when necessary. We respect your communication preferences and will honor your choices about the types of communications you wish to receive from us.

Information Sharing and Disclosure

We take your privacy seriously and do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our programs, conducting our business, or serving you, as long as those parties agree to keep this information confidential.

In emergency situations, we may share necessary health information with emergency responders or healthcare providers to ensure your safety and well-being. We may also share information when required by law, to protect our rights and property, or to protect the safety of our participants and staff.

When we share information for research purposes, all data is aggregated and anonymized to protect your individual privacy. No personally identifiable information is included in research data or publications.

Data Security and Protection

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes physical, electronic, and managerial procedures to safeguard and secure the information we collect online and through our programs.

Our staff members are trained in privacy protection and are required to maintain the confidentiality of participant information. Access to your personal information is limited to those staff members who need the information to provide services to you or to fulfill legitimate business purposes.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We work continuously to improve our security measures and will notify you of any significant security incidents that may affect your information.

Your Privacy Rights

You have the right to access, update, or correct your personal information at any time. You may request to see what information we have about you, ask us to update or correct inaccurate information, or request that we delete your information from our systems, subject to any legal or contractual obligations to retain certain information.

You have the right to opt out of certain communications from us, such as promotional emails or newsletters, while still receiving essential program communications. You can manage your communication preferences by contacting us directly or using the unsubscribe options in our communications.

If you have concerns about how your information is being handled, you have the right to file a complaint with us or with appropriate regulatory authorities. We are committed to addressing any privacy concerns promptly and transparently.

Cookies and Website Technology

Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and provide personalized content. Cookies are small data files that are placed on your device when you visit our website. They help us understand how you use our site and improve its functionality.

You can control cookie settings through your browser preferences and choose to disable cookies if you prefer. However, some features of our website may not function properly without cookies enabled. We use both session cookies that expire when you close your browser and persistent cookies that remain on your device for a specified period.

We may also use web analytics services to understand website usage patterns and improve our online services. These tools may use cookies and similar technologies to collect information about your website usage, which is typically aggregated and anonymized for analysis purposes.

Children's Privacy

Our wellness programs are designed specifically for adults aged 50 and older. We do not knowingly collect personal information from individuals under 18 years of age. If we discover that we have inadvertently collected information from someone under 18, we will take steps to delete that information promptly.

If you are under 18 and are interested in our programs, please have a parent or guardian contact us to discuss appropriate options and ensure proper consent and supervision for any participation in our activities.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and, if you are a current participant, by sending you a notice via email or other communication methods.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, we encourage you to contact us. We are committed to addressing your privacy concerns promptly and thoroughly.

You can reach our privacy team through the contact form on our website, by sending an email to our designated privacy contact address, or by contacting us during regular business hours. We will respond to your inquiry within a reasonable timeframe and work with you to resolve any privacy-related issues.